in a few clicks
Without developers, delays and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as records are safe with us and will be used for import solely.
Fast & FuriousIt will take you no longer than 20 minutes to set up the import to HelpdeskEddy and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, precisely to places you want them to be.
Why import data to HelpdeskEddy
Security firstWe don't share any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.
User-friendly wizard to setup importOur service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Alternative and powerful field mappingOnly Help Desk Migration helps you to automatically move custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to HelpdeskEddy with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.
Objects you may import to HelpdeskEddy
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to HelpdeskEddy in six easy steps
Sign up and go to our migration wizard.
Connect source Help Desk
Pick and connect your source service desk with HDM.
Grant access to your HelpdeskEddy account.
Outline your needs
Let us know exactly what elements of your migration you wish to modify
Get your needs estimated
We shall investigate your case and get back to you with a total price and a scope of work.
Import to HelpdeskEddy all data
Move all your customer service records in a single push.
We keep your data secure
Have any questions?
Voice of the buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT