96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpdeskEddy to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Effortless , no special know how or coding required. A complete HelpdeskEddy to Zendesk data migration tool.

More details
Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from HelpdeskEddy to Zendesk

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Zendesk.

Next

Maintained association between object and people

When migrating your data from HelpdeskEddy to Zendesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from HelpdeskEddy to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpdeskEddy to Zendesk work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HelpdeskEddy to Zendesk.

  • Connect HelpdeskEddy

    Fill out the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Zendesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk everything

    When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from HelpdeskEddy to Zendesk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Zendesk import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation
Book a Call
cancel
%s
— %s