HelpdeskEddy to SmarterTrack
Effortless , no special expertise or coding required. A complete HelpdeskEddy to SmarterTrack data migration tool.
Secure and SafeYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong security of your dataThe migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in SmarterTrack.
Maintained association between object and peopleWhen migrating your data from HelpdeskEddy to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from HelpdeskEddy to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from HelpdeskEddy to SmarterTrack work
Sign up and go to our migration service.
Pick and connect your HelpdeskEddy service desk with HDM.
Grant access to your SmarterTrack account.
Express your business needs
Let us understand precisely what components of your migration you would like to fine-tune
Get your requirements estimated
We will analyze your application and get back to you with a price and a scope of work.
Migrate from HelpdeskEddy to SmarterTrack everything
Migrate all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT