HelpdeskEddy to Magento HelpDesk Ultimate
Extremely easy , no special expertise or coding required. A complete HelpdeskEddy to Magento HelpDesk Ultimate data migration instrument.
Secure and SafeYour passwords along with records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've handled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data
Strong security of your dataThe migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Magento HelpDesk Ultimate.
Maintained association between object and peopleWhen migrating your records from HelpdeskEddy to Magento HelpDesk Ultimate we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpdeskEddy to Magento HelpDesk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from HelpdeskEddy to Magento HelpDesk Ultimate work
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpdeskEddy to Magento HelpDesk Ultimate.
Complete the form with requested credentials to permit our data migration tool to fetch records from your current help desk.
Link Magento HelpDesk Ultimate
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate all data
When everything's validated, find a quiet time with the least load on the support staff and start migrating from HelpdeskEddy to Magento HelpDesk Ultimate.
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT