96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpdeskEddy to LiveChat
migration service

Trouble-free , no special know how or coding required. A complete HelpdeskEddy to LiveChat data migration tool.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from HelpdeskEddy to LiveChat

Strong security of your information

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in LiveChat.

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When migrating your records from HelpdeskEddy to LiveChat we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpdeskEddy to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from HelpdeskEddy to LiveChat work

  • Get ready

    Register and go to our migration tool.

  • Opt and connect your HelpdeskEddy service desk with HDM.

  • Grant access to your LiveChat account.

  • Express your requirements

    Let us know what parts of your migration you want to adjust

  • Have your needs estimated

    We shall analyze your application and send you with a total price and a scope of work.

  • Migrate from HelpdeskEddy to LiveChat everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveChat import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
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