96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpdeskEddy to Google BigQuery
migration service

Smooth , no special skill set or coding required. A complete HelpdeskEddy to Google BigQuery data migration tool.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from HelpdeskEddy to Google BigQuery

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Google BigQuery.

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Retained association between object and people

When migrating your data from HelpdeskEddy to Google BigQuery we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpdeskEddy to Google BigQuery

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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How does data migration from HelpdeskEddy to Google BigQuery work

  • Prepare

    Sign up and go to our migration service.

  • Connect HelpdeskEddy

    Select and link your HelpdeskEddy support desk with HDM.

  • Connect Google BigQuery

    Grant the right to access your Google BigQuery account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you want to fine-tune

  • Have your needs estimated

    We'll analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from HelpdeskEddy to Google BigQuery all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Google BigQuery import

Our staff would be more than happy to perform a personalized migration if you have specific needs.
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