HelpdeskEddy to eDesk by xSellco
Trouble-free , no special know how or coding required. A complete HelpdeskEddy to eDesk by xSellco data migration tool.
Secure and SafeYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information
Strong security of your dataThe migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in eDesk by xSellco .
Maintained association between object and peopleWhen migrating your records from HelpdeskEddy to eDesk by xSellco we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpdeskEddy to eDesk by xSellco
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from HelpdeskEddy to eDesk by xSellco work
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HelpdeskEddy to eDesk by xSellco .
Fill in the form with requested credentials to permit our data migration tool to access information from your current help desk.
Connect eDesk by xSellco
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to eDesk by xSellco everything
Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from HelpdeskEddy to eDesk by xSellco .
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT