96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpdeskEddy to bold360
migration service

Extremely easy , no special skill set or programming required. A complete HelpdeskEddy to bold360 data migration software.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've handled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to migrate data from HelpdeskEddy to bold360

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in bold360.

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Sustained connectivity between object and people

When migrating your records from HelpdeskEddy to bold360 we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpdeskEddy to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from HelpdeskEddy to bold360 work

  • Get ready

    Register and go to our migration software.

  • Connect HelpdeskEddy

    Select and link your HelpdeskEddy support desk with HDM.

  • Grant the right to access your bold360 account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you would like to modify

  • Get your requirements estimated

    We will research your case and send you with a price and a scope of work.

  • Migrate from HelpdeskEddy to bold360 everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your bold360 import

Our team would be more than happy to perform a custom migration if you have special requirements.
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