HelpDeskAdvanced to VI Service Desk
migration service

Extremely easy , no special expertise or coding required. A complete HelpDeskAdvanced to VI Service Desk data migration instrument.

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Risk-free and Safe
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to switch from HelpDeskAdvanced to VI Service Desk

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in VI Service Desk.

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When migrating your records from HelpDeskAdvanced to VI Service Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpDeskAdvanced to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from HelpDeskAdvanced to VI Service Desk work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your HelpDeskAdvanced support desk with HDM.

  • Grant the right to access your VI Service Desk account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a cost and a scope of work.

  • Migrate from HelpDeskAdvanced to VI Service Desk everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your VI Service Desk import

Our team would be more than happy to run a personalized migration in case you have particular needs.
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