HelpDeskAdvanced to Aegis Help Desk
migration service

Extremely easy , no special know how or coding required. A complete HelpDeskAdvanced to Aegis Help Desk data migration software.

More details
Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from HelpDeskAdvanced to Aegis Help Desk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Aegis Help Desk.

Next

Maintained relation between object and people

When migrating your records from HelpDeskAdvanced to Aegis Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from HelpDeskAdvanced to Aegis Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDeskAdvanced to Aegis Help Desk work

  • Get ready

    Register and go to our migration service.

  • Connect HelpDeskAdvanced

    Pick and connect your HelpDeskAdvanced service desk with HDM.

  • Connect Aegis Help Desk

    Give access to your Aegis Help Desk account.

  • Express your needs

    Let us understand precisely what parts of your migration you want to tweak

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of work.

  • Migrate from HelpDeskAdvanced to Aegis Help Desk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Aegis Help Desk import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

October 11, 2018

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments on why cloud beats self-hosted. Advantages of the cloud osTicket help desk 1.Immediate setup A cloud-based help desk is easier and faster to get up and running. This quality is …

5 Steps to Realizing You Need to Migrate Your Help Desk

5 Steps to Realizing You Need to Migrate Your Help Desk

June 5, 2019

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base and the company itself grow, some options can’t scale with the raising needs. In this case, the time for choosing a new help desk and migrating your historical data is …

How to Get Started with Your Help Desk Migration Project Plan

How to Get Started with Your Help Desk Migration Project Plan

February 7, 2019

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to customer experience and for that reason often use a help desk to provide the top-notch customer support. A reliable help desk that facilitates outstanding customer support and employee productivity is …

Book a Call
cancel
%s
— %s