HelpDesk to Zoho Mail
migration service

Smooth , no special knowledge or programming required. A complete HelpDesk to Zoho Mail data migration software.

More details

Your best tool for HelpDesk to Zoho Mail data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and see the magic happening.
Record completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer support details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool accessible as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your customer info migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our employees can see your credentials or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HelpDesk to Zoho Mail

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Zoho Mail.

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Sustained connectivity between object and people

When migrating your data from HelpDesk to Zoho Mail we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Zoho Mail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Zoho Mail work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from HelpDesk to Zoho Mail.

  • Connect HelpDesk

    Fill out the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Zoho Mail

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zoho Mail all data

    Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from HelpDesk to Zoho Mail.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zoho Mail import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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