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HelpDesk to VIZOR ServiceDesk
migration service

Smooth , no special knowledge or coding required. A complete HelpDesk to VIZOR ServiceDesk data migration instrument.

More details

Your best tool for HelpDesk to VIZOR ServiceDesk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on the records you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Record completion
Transfer your help desk records in full to make certain that no ticket is missing critical customer service information.
Automated migration

Scared that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as possible.

Link the help desks, pick records, click ok, and the migration is ready!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to choose what goes where, when it starts, and in what order.

Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HelpDesk to VIZOR ServiceDesk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in VIZOR ServiceDesk.

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When migrating your data from HelpDesk to VIZOR ServiceDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to VIZOR ServiceDesk work

  • Prepare

    Register and go to our migration service.

  • Opt and connect your HelpDesk service desk with HDM.

  • Connect VIZOR ServiceDesk

    Give access to your VIZOR ServiceDesk account.

  • Detail your needs

    Let us know what elements of your migration you need to fine-tune

  • Have your preferences estimated

    We'll analyze your application and send you with a price range and a scope of work.

  • Migrate from HelpDesk to VIZOR ServiceDesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your VIZOR ServiceDesk import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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