HelpDesk to Vivocha
migration service
Extremely easy , no special expertise or programming required. A complete HelpDesk to Vivocha data migration tool.
HelpDesk to Vivocha
The best HelpDesk to Vivocha tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and enjoy the miracle happening.Data completion
Move your help desk records in full to make certain that no ticket has lost essential customer support information.Easy process
No need to worry about coding or constantly watch each piece of info transferred.
Just link both platforms, choose what you want to take to a new database and allow the tool do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer service, we always strive to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to increase the core experience.
Why you should use Help Desk Migration to switch from HelpDesk to Vivocha
Strong privacy of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Vivocha.Next
Retained link between object and people
When migrating your records from HelpDesk to Vivocha we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Vivocha work
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Get ready
Register and go to our migration wizard.
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Connect HelpDesk
Choose and link your HelpDesk service desk with HDM.
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Link Vivocha
Give access to your Vivocha account.
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Outline your business needs
Let us understand precisely what aspects of your migration you wish to adjust
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Have your preferences estimated
We shall analyze your case and send you with a cost and a scope of work.
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Migrate from HelpDesk to Vivocha everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Vivocha import
Our team would be more than happy to run a personalized migration if you have specific demands.
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