HelpDesk to VI Service Desk
migration service
Smooth , no special knowledge or programming required. A complete HelpDesk to VI Service Desk data migration tool.
HelpDesk to VI Service Desk
Your best tool for HelpDesk to VI Service Desk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply choose the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and see the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.Automated migration
Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Data dependency
Your customer info migrates unite , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members can see your passwords or other information.
You may be certain with HDM no hacker attacks are possible.
Record mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Simple & effective
In only a few buttons to press it is possible to choose the data arrangement, when it starts, and how.
Our tech engineers considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from HelpDesk to VI Service Desk
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in VI Service Desk.Next
Maintained connection between object and people
When migrating your data from HelpDesk to VI Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to VI Service Desk work
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Prepare
Register and go to our migration software.
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Connect HelpDesk
Choose and link your HelpDesk support desk with HDM.
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Link VI Service Desk
Give the right to access your VI Service Desk account.
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Explain your requirements
Let us know what components of your migration you need to adjust
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Get your preferences estimated
We will investigate your application and get back to you with a cost and a scope of tasks.
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Migrate from HelpDesk to VI Service Desk everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your VI Service Desk import
Our staff would be more than happy to run a custom migration if you have particular needs.
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