96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpDesk to VI Service Desk
migration service

Smooth , no special knowledge or programming required. A complete HelpDesk to VI Service Desk data migration tool.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from HelpDesk to VI Service Desk

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in VI Service Desk.

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Maintained connection between object and people

When migrating your data from HelpDesk to VI Service Desk we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpDesk to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpDesk to VI Service Desk work

  • Prepare

    Register and go to our migration software.

  • Connect HelpDesk

    Choose and link your HelpDesk support desk with HDM.

  • Give the right to access your VI Service Desk account.

  • Explain your requirements

    Let us know what components of your migration you need to adjust

  • Get your preferences estimated

    We will investigate your application and get back to you with a cost and a scope of tasks.

  • Migrate from HelpDesk to VI Service Desk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your VI Service Desk import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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