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HelpDesk to UserVoice
migration service

Effortless , no special know how or programming required. A complete HelpDesk to UserVoice data migration software.

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Your best tool for HelpDesk to UserVoice data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new solution and enjoy the wonders happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer service details.
Simple and easy process

No need to worry about coding or continuously watch each piece of info moved.

Just attach your source and target, tick what you want to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your credentials or other information.

You may rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to UserVoice

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in UserVoice.

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Maintained connectivity between object and people

When migrating your data from HelpDesk to UserVoice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to UserVoice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to UserVoice work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from HelpDesk to UserVoice.

  • Connect HelpDesk

    Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Connect UserVoice

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to UserVoice everything

    Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from HelpDesk to UserVoice.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your UserVoice import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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