HelpDesk to UserVoice
migration service
Effortless , no special know how or programming required. A complete HelpDesk to UserVoice data migration software.
HelpDesk to UserVoice
Your best tool for HelpDesk to UserVoice data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just pick what data you need to transfer and set off with the transition right away.Effortless transition process
No special expertise required. Just choose what data will go to the new solution and enjoy the wonders happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost critical customer service details.Simple and easy process
No need to worry about coding or continuously watch each piece of info moved.
Just attach your source and target, tick what you want to migrate and allow the Migration Wizard do the rest for you.
Data maintenance
Your customer info migrates complete and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have see your credentials or other information.
You may rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Guided migration
If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we strive to deliver the best possible migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to UserVoice
Strong security of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in UserVoice.Next
Maintained connectivity between object and people
When migrating your data from HelpDesk to UserVoice we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to UserVoice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to UserVoice work
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Prepare
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from HelpDesk to UserVoice.
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Connect HelpDesk
Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect UserVoice
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UserVoice everything
Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from HelpDesk to UserVoice.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your UserVoice import
Our staff would be more than happy to perform a customized migration if you have special requirements.
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