HelpDesk to Trakdesk
migration service
Effortless , no special know how or coding required. A complete HelpDesk to Trakdesk data migration software.
HelpDesk to Trakdesk
Your best tool for HelpDesk to Trakdesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to move and start the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the target solution and observe the magic happening.Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing critical customer support information.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.
Link the platforms, select records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we developed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Data mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to pick what goes where, when it goes, and how.
Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Outside of producing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to Trakdesk
Strong security of your records
The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Trakdesk.Next
Maintained connection between object and people
When migrating your data from HelpDesk to Trakdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Trakdesk work
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Prepare
Sign-up and go to our migration tool.
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Link HelpDesk
Choose and link your HelpDesk service desk with HDM.
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Connect Trakdesk
Grant the right to access your Trakdesk account.
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Express your needs
Let us understand precisely what parts of your migration you need to fine-tune
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Have your requirements estimated
We will analyze your application and send you with a price range and a scope of work.
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Migrate from HelpDesk to Trakdesk all data
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Trakdesk import
Our staff would be more than happy to perform a customized migration in case you have special requirements.
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