HelpDesk to Track-It!
migration service
Trouble-free , no special skill set or programming required. A complete HelpDesk to Track-It! data migration instrument.
Trouble-free , no special skill set or programming required. A complete HelpDesk to Track-It! data migration instrument.
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Attach the platforms, pick data, click ok, and the migration is ready!
Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
You data is key which is why we designed a method that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
In only a few buttons to press it will be possible to pick what goes where, when it goes, and in what order.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Apart from providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the general experience.
Next
Next
Next
Next
with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpDesk to Track-It!.
Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Once everything's validated, find a quiet time with the least load on the support department and begin migrating from HelpDesk to Track-It!.
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while…
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…