HelpDesk to TOPdesk
migration service

Trouble-free, no special skill set or coding required. A complete HelpDesk to TOPdesk data migration software.

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The best HelpDesk to TOPdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the new system and observe the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface simple to use as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

Preserved data links

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we designed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it is possible to pick the data arrangement, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from HelpDesk to TOPdesk

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you ensure that the records end up in the right places in TOPdesk.

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Sustained relation between object and people

When migrating your records from HelpDesk to TOPdesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to TOPdesk work

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your TOPdesk import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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