HelpDesk to Textline
migration service
Smooth , no special know how or programming required. A complete HelpDesk to Textline data migration software.
HelpDesk to Textline
Your best tool for HelpDesk to Textline data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the new solution and observe the magic happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing vital customer service details.Automated migration
Worried that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface is as easy to use as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Data maintenance
Your customer info comes complete and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members have see your passwords or other information.
You can rest assured that with HDM no data breaches will take place.
Data mapping
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of clicks you will be able to pick the data arrangement, when it starts, and in what order.
Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we strive to propose the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to Textline
Strong privacy of your records
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Textline.Next
Retained link between object and people
When migrating your data from HelpDesk to Textline we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Textline work
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Prepare
Sign-up and go to our migration wizard.
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Link HelpDesk
Select and connect your HelpDesk support desk with HDM.
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Link Textline
Give access to your Textline account.
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Detail your needs
Let us know exactly what elements of your migration you want to modify
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Get your needs estimated
We will research your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from HelpDesk to Textline everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Textline import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
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