HelpDesk to Tender Support
migration service
Effortless , no special expertise or coding required. A complete HelpDesk to Tender Support data migration instrument.
HelpDesk to Tender Support
Your best tool for HelpDesk to Tender Support data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to transfer and set off with the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the wonders happening.Record completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support details.Simple and easy process
You don’t have to bother about coding or constantly watch each record moved.
Just attach your source and target, tick what you want to take to a new database and let the tool do the remainder.
Data dependency
Your information comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members can see your credentials or other information.
You may be certain with HDM no data breaches will take place.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we work to propose the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HelpDesk to Tender Support
Strong safety of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in Tender Support.Next
Sustained connectivity between object and people
When migrating your data from HelpDesk to Tender Support we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Tender Support
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Tender Support work
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Prepare
Sign-up and go to our migration tool.
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Link HelpDesk
Select and link your HelpDesk support desk with HDM.
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Connect Tender Support
Give the right to access your Tender Support account.
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Clarify your business needs
Let us know exactly what elements of your migration you need to modify
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Have your requirements estimated
We'll research your case and send you with a the overall cost and a scope of tasks.
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Migrate from HelpDesk to Tender Support all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Tender Support import
Our staff would be more than happy to run a personalized migration in case you have particular needs.
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