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HelpDesk to Teamwork Desk
migration service

Smooth , no special skill set or programming required. A complete HelpDesk to Teamwork Desk data migration software.

More details

Your best tool for HelpDesk to Teamwork Desk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to move and set off with the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing critical customer service details.
Simple and easy process

No need to worry about coding or constantly watch each piece of info moved.

Just attach both platforms, tick what you need to migrate and let the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

You data is everything which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to select what goes where, when it starts, and how.

Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Teamwork Desk

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Teamwork Desk.

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Retained connectivity between object and people

When migrating your data from HelpDesk to Teamwork Desk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Teamwork Desk work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from HelpDesk to Teamwork Desk.

  • Connect HelpDesk

    Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Teamwork Desk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Teamwork Desk all data

    Once everything's tested out, determine a quiet time with the minimal load on the support staff and start migrating from HelpDesk to Teamwork Desk.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Teamwork Desk import

Our staff would be more than happy to perform a custom migration in case you have special needs.
Get a price estimation

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