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HelpDesk to Talkus
migration service

Effortless , no special knowledge or programming required. A complete HelpDesk to Talkus data migration software.

More details

Your best tool for HelpDesk to Talkus data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just choose the records you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and see the magic happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface accessible as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can access to your passwords or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to choose the data arrangement, when it starts, and how.

Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from HelpDesk to Talkus

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Talkus.

Next

When migrating your data from HelpDesk to Talkus we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Talkus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Talkus work

  • Prepare

    Sign up and go to our migration software.

  • Select and link your HelpDesk service desk with HDM.

  • Give the right to access your Talkus account.

  • Outline your requirements

    Let us know what parts of your migration you wish to modify

  • Have your needs estimated

    We will research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpDesk to Talkus all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Talkus import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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