HelpDesk to SysAid
migration service
Effortless , no special skill set or programming required. A complete HelpDesk to SysAid data migration tool.
HelpDesk to SysAid
Your best tool for HelpDesk to SysAid data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.Effortless transition process
No special expertise required. Just select what data will go to the target platform and observe the miracle happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer support information.Simple and easy procedure
You don’t have to bother about coding or constantly watch each record moved.
Just attach your source and target, tick what you need to migrate and let the tool deal with the rest for you.
Data maintenance
Your customer info migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our staff members can access to your passwords or other information.
You can be sure that with HDM no data breaches are possible.
Data mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to pick the data arrangement, when it starts, and in what order.
Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a data import service supplier, we aim to offer the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to SysAid
Strong security of your data
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in SysAid.Next
Maintained relation between object and people
When migrating your data from HelpDesk to SysAid we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to SysAid work
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Prepare
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from HelpDesk to SysAid.
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Link HelpDesk
Fill in the form with required credentials to make it possible for our data migration tool to access records from your current help desk.
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Connect SysAid
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to SysAid all data
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from HelpDesk to SysAid.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your SysAid import
Our staff would be more than happy to perform a customized migration if you have specific demands.
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