HelpDesk to SteadyPoint Office 365 Help desk
migration service
Effortless , no special know how or coding required. A complete HelpDesk to SteadyPoint Office 365 Help desk data migration software.
HelpDesk to SteadyPoint Office 365 Help desk
Your best tool for HelpDesk to SteadyPoint Office 365 Help desk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to migrate and start the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and observe the miracle happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer service details.Simple and easy process
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, choose what you need to take to a new database and let the tool deal with the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial data structure intact.
You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Security is paramount
You data is key which is why we developed a system that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.
Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to SteadyPoint Office 365 Help desk
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in SteadyPoint Office 365 Help desk.Next
Retained connectivity between object and people
When migrating your data from HelpDesk to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to SteadyPoint Office 365 Help desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to SteadyPoint Office 365 Help desk work
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Prepare
Sign-up and go to our migration tool.
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Link HelpDesk
Choose and connect your HelpDesk support desk with HDM.
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Connect SteadyPoint Office 365 Help desk
Grant the right to access your SteadyPoint Office 365 Help desk account.
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Detail your requirements
Let us understand precisely what parts of your migration you want to fine-tune
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Get your requirements estimated
We'll research your application and send you with a price and a scope of work.
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Migrate from HelpDesk to SteadyPoint Office 365 Help desk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your SteadyPoint Office 365 Help desk import
Our staff would be more than happy to perform a custom migration in case you have specific demands.
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