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HelpDesk to SteadyPoint Office 365 Help desk
migration service

Effortless , no special know how or coding required. A complete HelpDesk to SteadyPoint Office 365 Help desk data migration software.

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Your best tool for HelpDesk to SteadyPoint Office 365 Help desk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer service details.
Simple and easy process

No need to worry about scripting or continuously watch each record transferred.

Just link both platforms, choose what you need to take to a new database and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except providing great customer support services, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to SteadyPoint Office 365 Help desk

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in SteadyPoint Office 365 Help desk.

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Retained connectivity between object and people

When migrating your data from HelpDesk to SteadyPoint Office 365 Help desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to SteadyPoint Office 365 Help desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to SteadyPoint Office 365 Help desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and connect your HelpDesk support desk with HDM.

  • Connect SteadyPoint Office 365 Help desk

    Grant the right to access your SteadyPoint Office 365 Help desk account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you want to fine-tune

  • Get your requirements estimated

    We'll research your application and send you with a price and a scope of work.

  • Migrate from HelpDesk to SteadyPoint Office 365 Help desk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SteadyPoint Office 365 Help desk import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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