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HelpDesk to Spiceworks Cloud
migration service

Smooth , no special skill set or coding required. A complete HelpDesk to Spiceworks Cloud data migration tool.

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Your best tool for HelpDesk to Spiceworks Cloud data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just decide on what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, pick records, click ok, and you’re done!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our developers took user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Spiceworks Cloud

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in Spiceworks Cloud.

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Maintained association between object and people

When migrating your data from HelpDesk to Spiceworks Cloud we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Spiceworks Cloud work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from HelpDesk to Spiceworks Cloud.

  • Connect HelpDesk

    Fill in the form with requested credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Spiceworks Cloud

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks Cloud all data

    When everything's tested out, find a quiet time with the least load on the support team and start migrating from HelpDesk to Spiceworks Cloud.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Spiceworks Cloud import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

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