HelpDesk to SolarWinds Service Desk
Trouble-free, no special know how or programming required. A complete HelpDesk to SolarWinds Service Desk data migration tool.
The best HelpDesk to SolarWinds Service Desk tool made for youThere’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and tool development processes. Simply choose customer info you need to move and start the transition when comfortable.
Effortless transition processNo special expertise required. Just select what data will go to the target system and observe the magic happening.
Data structure maintenanceMigrate your help desk data in full to ensure that no ticket is missing critical customer service information.
Afraid that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool accessible as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Your customer data comes uniteand we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Your customer data is behind thick walls. Not even all our employees have access to your credentials or records.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to SolarWinds Service Desk
Strong security of your dataThe migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and custom fields, thus helping you to make sure that the data end up in the right places in SolarWinds Service Desk.
Maintained relation between object and peopleWhen migrating your records from HelpDesk to SolarWinds Service Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk to SolarWinds Service Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to SolarWinds Service Desk work
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
Let an expert perform your SolarWinds Service Desk import
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