HelpDesk to ServiceTonic
migration service
Extremely easy , no special skill set or coding required. A complete HelpDesk to ServiceTonic data migration tool.
HelpDesk to ServiceTonic
The best HelpDesk to ServiceTonic tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to move and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and observe the magic happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost vital customer support details.Effortless procedure
No need to worry about coding or continuously watch each piece of info moved.
Just link your source and target, pick what you want to take to a new database and let the system do the remainder.
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members can see your passwords or records.
You can be certain with HDM no hacker attacks are possible.
You’re in control
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to ServiceTonic
Strong privacy of your records
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in ServiceTonic.Next
Retained connectivity between object and people
When migrating your records from HelpDesk to ServiceTonic we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to ServiceTonic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to ServiceTonic work
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Get ready
Sign-up and go to our migration tool.
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Connect HelpDesk
Select and link your HelpDesk support desk with HDM.
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Link ServiceTonic
Grant access to your ServiceTonic account.
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Explain your business needs
Let us understand precisely what elements of your migration you need to modify
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Get your requirements estimated
We'll research your application and send you with a price and a scope of tasks.
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Migrate from HelpDesk to ServiceTonic everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your ServiceTonic import
Our team would be more than happy to perform a custom migration if you have particular demands.
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