HelpDesk to ServiceDock
migration service
Trouble-free , no special expertise or programming required. A complete HelpDesk to ServiceDock data migration tool.
HelpDesk to ServiceDock
The best HelpDesk to ServiceDock tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and enjoy the miracle happening.Data completion
Transfer your help desk data in full to make certain that no ticket has lost vital customer support details.Effortless procedure
You don’t have to bother about coding or continuously control each record transferred.
Just link your source and target, tick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Data dependency
Your customer data migrates complete , you can take our word.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members can see your credentials or records.
You may rest assured that with HDM no hacker attacks are possible.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might actually need.
Simple & effective
In only a few clicks it will be possible to select what goes where, when it goes, and how.
Our software considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we aim to propose the most effective migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from HelpDesk to ServiceDock
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in ServiceDock.Next
Sustained connectivity between object and people
When migrating your records from HelpDesk to ServiceDock we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to ServiceDock
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to ServiceDock work
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Get ready
Sign up and go to our migration software.
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Connect HelpDesk
Select and link your HelpDesk support desk with HDM.
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Connect ServiceDock
Grant the right to access your ServiceDock account.
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Describe your needs
Let us understand precisely what parts of your migration you want to tweak
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Get your requirements estimated
We'll analyze your application and get back to you with a price range and a scope of work.
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Migrate from HelpDesk to ServiceDock everything
Move all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your ServiceDock import
Our team would be more than happy to run a personalized migration if you have particular demands.
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