HelpDesk to SerioPlus
migration service
Smooth , no special skill set or programming required. A complete HelpDesk to SerioPlus data migration tool.
HelpDesk to SerioPlus
Your best tool for HelpDesk to SerioPlus data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and tool development processes. Just choose the records you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise required. Just select what data will go to the new system and see the miracle happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket has lost vital customer service information.Easy procedure
You don’t have to bother about scripting or continuously control each piece of info moved.
Just link your source and target, choose what you need to migrate and allow the tool do the remainder.
Data maintenance
Your customer info migrates complete and we mean it.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our team members have access to your credentials or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it is possible to choose what goes where, when it goes, and how.
Our software considered user experience as a priority and made sure that you will be able to use the system to its fullest.
Customer priority
As a data import service supplier, we aim to propose the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to SerioPlus
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in SerioPlus.Next
Sustained connectivity between object and people
When migrating your data from HelpDesk to SerioPlus we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to SerioPlus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to SerioPlus work
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Prepare
Sign up and go to our migration software.
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Connect HelpDesk
Select and connect your HelpDesk service desk with HDM.
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Connect SerioPlus
Grant the right to access your SerioPlus account.
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Detail your requirements
Let us understand precisely what aspects of your migration you want to tweak
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Have your preferences estimated
We will investigate your application and get back to you with a price and a scope of tasks.
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Migrate from HelpDesk to SerioPlus everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SerioPlus import
Our staff would be more than happy to perform a customized migration if you have particular needs.
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