HelpDesk to Sentiment
migration service
Extremely easy , no special knowledge or coding required. A complete HelpDesk to Sentiment data migration software.
HelpDesk to Sentiment
The best HelpDesk to Sentiment tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply pick what data you need to move and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Data completion
Move your help desk records in full to make sure that no ticket is missing essential customer service details.Automated tool
Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool accessible as it can possibly be.
Attach the platforms, select data, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our staff members have see your credentials or records.
You may rest assured that with HDM no hacker attacks are possible.
You’re in control
Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we strive to offer the best possible migration tool. However, our priority is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from HelpDesk to Sentiment
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Sentiment.Next
Retained relation between object and people
When migrating your records from HelpDesk to Sentiment we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Sentiment
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Sentiment work
-
Get ready
Register and go to our migration tool.
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Link HelpDesk
Opt and connect your HelpDesk support desk with HDM.
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Connect Sentiment
Grant the right to access your Sentiment account.
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Describe your business needs
Let us know what parts of your migration you want to tweak
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Have your preferences estimated
We'll research your application and get back to you with a total price and a scope of work.
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Migrate from HelpDesk to Sentiment everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Sentiment import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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