HelpDesk to Rhino Support
migration service

Extremely easy , no special expertise or coding required. A complete HelpDesk to Rhino Support data migration instrument.

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The best HelpDesk to Rhino Support tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick customer info you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and observe the magic happening.
Data completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer support details.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool interface accessible as it can possibly be.

Attach the platforms, choose records, click ok, and you’re done!

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our team members can see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks you will be able to pick the data arrangement, when it starts, and how.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we work to propose the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HelpDesk to Rhino Support

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right destinations in Rhino Support.

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Maintained connection between object and people

When migrating your records from HelpDesk to Rhino Support we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to Rhino Support work

  • Get ready

    Sign up and go to our migration tool.

  • Select and link your HelpDesk support desk with HDM.

  • Give the right to access your Rhino Support account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you need to adjust

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from HelpDesk to Rhino Support everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Rhino Support import

Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation

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