96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpDesk to Requestor
migration service

Effortless , no special knowledge or coding required. A complete HelpDesk to Requestor data migration software.

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Risk-free and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from HelpDesk to Requestor

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Requestor.

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Retained association between object and people

When migrating your data from HelpDesk to Requestor we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from HelpDesk to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpDesk to Requestor work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect HelpDesk

    Choose and link your HelpDesk service desk with HDM.

  • Connect Requestor

    Grant access to your Requestor account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you need to modify

  • Get your requirements estimated

    We shall analyze your application and get back to you with a price and a scope of work.

  • Migrate from HelpDesk to Requestor all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Requestor import

Our staff would be more than happy to run a custom migration if you have specific requirements.
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