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HelpDesk to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Trouble-free , no special expertise or programming required. A complete HelpDesk to Reamaze data migration instrument.

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The best HelpDesk to Reamaze tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply choose what data you need to transfer and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and enjoy the wonders happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost critical customer service details.
Effortless procedure

No need to worry about scripting or continuously control each record moved.

Just attach your source and target, tick what you need to migrate and let the tool do the rest for you.

Data dependency

Your customer data migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You can be certain with HDM no data breaches will take place.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In only a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from HelpDesk to Reamaze

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Reamaze.

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Sustained connection between object and people

When migrating your records from HelpDesk to Reamaze we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to Reamaze work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HelpDesk to Reamaze.

  • Connect HelpDesk

    Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Reamaze everything

    Once everything's tested, choose a quiet time with the minimal load on the support department and start migrating from HelpDesk to Reamaze.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Reamaze import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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