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HelpDesk to QuickFMS
migration service

Trouble-free , no special skill set or programming required. A complete HelpDesk to QuickFMS data migration tool.

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The best HelpDesk to QuickFMS tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Link the help desks, choose data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from HelpDesk to QuickFMS

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in QuickFMS.

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Sustained connectivity between object and people

When migrating your records from HelpDesk to QuickFMS we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to QuickFMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to QuickFMS work

  • Get ready

    Register and go to our migration software.

  • Connect HelpDesk

    Pick and link your HelpDesk service desk with HDM.

  • Connect QuickFMS

    Give the right to access your QuickFMS account.

  • Describe your needs

    Let us understand precisely what components of your migration you want to modify

  • Get your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from HelpDesk to QuickFMS all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your QuickFMS import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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