HelpDesk to Podium
migration service

Smooth , no special expertise or coding required. A complete HelpDesk to Podium data migration software.

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Trustworthy and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from HelpDesk to Podium

Castle gates

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in Podium.

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When migrating your data from HelpDesk to Podium we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Podium

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Podium work

  • Prepare

    Sign-up and go to our migration tool.

  • Pick and link your HelpDesk service desk with HDM.

  • Give access to your Podium account.

  • Describe your needs

    Let us understand precisely what aspects of your migration you would like to modify

  • Have your requirements estimated

    We shall research your case and get back to you with a price and a scope of work.

  • Migrate from HelpDesk to Podium everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Podium import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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