HelpDesk to Outlook
migration service
Effortless , no special skill set or programming required. A complete HelpDesk to Outlook data migration instrument.
HelpDesk to Outlook
Your best tool for HelpDesk to Outlook data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just decide on customer info you need to move and set off with the transition right away.Effortless transition process
No special expertise required. Just pick what data will go to the new platform and observe the magic happening.Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.Automated migration
Scared that you’ll have to use special skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.
Attach the help desks, choose records, click ok, and you’re done!
Data maintenance
Your customer info comes complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have see your passwords or other information.
You may be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to Outlook
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right destinations in Outlook.Next
Maintained connection between object and people
When migrating your data from HelpDesk to Outlook we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Outlook work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from HelpDesk to Outlook.
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Connect HelpDesk
Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Link Outlook
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Outlook all data
Once everything's validated, find a quiet time with the least load on the support department and start migrating from HelpDesk to Outlook.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Outlook import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
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