HelpDesk to osTicket
Smooth, no special skill set or programming required. A complete HelpDesk to osTicket data migration instrument.
Your best tool for HelpDesk to osTicket data migrationNo need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resourcesAvoid complex data audit and script development processes. Simply choose customer info you need to migrate and set off with the transition immediately.
Simple transition processNo tech expertise required. Just pick what data will go to the target system and observe the miracle happening.
Record structure maintenanceMove your help desk info in full to make certain that no ticket is missing vital customer support information.
You don’t have to bother about scripting or constantly watch each record moved.
Just link both platforms, tick what you want to migrate and let the tool deal with the remainder.
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Security is paramount
You data is everything which is why we designed a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer support services, we always strive to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the core experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to osTicket
Strong privacy of your recordsThe migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the data end up being in the right places in osTicket.
Retained relation between object and peopleWhen migrating your data from HelpDesk to osTicket we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from HelpDesk to osTicket
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to osTicket work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from HelpDesk to osTicket.
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs.
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to osTicket all data
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from HelpDesk to osTicket.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a specialist perform your osTicket import
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