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HelpDesk to MSP Anywhere
migration service

Smooth , no special know how or programming required. A complete HelpDesk to MSP Anywhere data migration software.

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Your best tool for HelpDesk to MSP Anywhere data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to migrate and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the miracle happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing vital customer service information.
Simple and easy process

No need to worry about scripting or continuously control each piece of info transferred.

Just link your source and target, tick what you need to migrate and allow the system deal with the remainder.

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to choose what goes where, when it goes, and how.

Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to MSP Anywhere

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in MSP Anywhere.

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When migrating your data from HelpDesk to MSP Anywhere we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to MSP Anywhere

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to MSP Anywhere work

  • Prepare

    Sign up and go to our migration software.

  • Pick and connect your HelpDesk service desk with HDM.

  • Connect MSP Anywhere

    Grant the right to access your MSP Anywhere account.

  • Describe your business needs

    Let us understand precisely what components of your migration you want to modify

  • Have your requirements estimated

    We'll research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from HelpDesk to MSP Anywhere everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your MSP Anywhere import

Our staff would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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