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HelpDesk to Mi4biz
migration service

Trouble-free , no special knowledge or coding required. A complete HelpDesk to Mi4biz data migration tool.

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The best HelpDesk to Mi4biz tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and enjoy the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.
Automated tool

Worried that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool is as easy to use as it can possibly be.

Connect the platforms, pick records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we designed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in control

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to select what goes where, when it goes, and in what order.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from HelpDesk to Mi4biz

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Mi4biz.

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Maintained connectivity between object and people

When migrating your records from HelpDesk to Mi4biz we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Mi4biz

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from HelpDesk to Mi4biz work

  • Get ready

    Sign-up and go to our migration tool.

  • Pick and link your HelpDesk support desk with HDM.

  • Connect Mi4biz

    Grant access to your Mi4biz account.

  • Explain your requirements

    Let us know what components of your migration you would like to fine-tune

  • Have your needs estimated

    We'll investigate your application and send you with a total price and a scope of tasks.

  • Migrate from HelpDesk to Mi4biz all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Mi4biz import

Our team would be more than happy to run a personalized migration in case you have particular needs.
Get a price estimation

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