HelpDesk to Magento Mirasvit HelpDesk MX
migration service

Effortless , no special skill set or programming required. A complete HelpDesk to Magento Mirasvit HelpDesk MX data migration tool.

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Your best tool for HelpDesk to Magento Mirasvit HelpDesk MX data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target system and observe the miracle happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive where you left it.

Data safety is paramount

You data is key which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You control the process

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Magento Mirasvit HelpDesk MX

Castle gates

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Magento Mirasvit HelpDesk MX.

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Sustained association between object and people

When migrating your data from HelpDesk to Magento Mirasvit HelpDesk MX we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from HelpDesk to Magento Mirasvit HelpDesk MX.

  • Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from HelpDesk to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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