HelpDesk to Magento HelpDesk Ultimate
migration service
Effortless , no special knowledge or coding required. A complete HelpDesk to Magento HelpDesk Ultimate data migration software.
HelpDesk to Magento HelpDesk Ultimate
Your best tool for HelpDesk to Magento HelpDesk Ultimate data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick the records you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target solution and see the wonders happening.Record completion
Move your help desk records in full to make certain that no ticket is missing essential customer service details.Automated migration
Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.
You can rest assured that with HDM no data breaches are possible.
You’re in charge
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and in what order.
Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HelpDesk to Magento HelpDesk Ultimate
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Magento HelpDesk Ultimate.Next
Retained link between object and people
When migrating your data from HelpDesk to Magento HelpDesk Ultimate we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Magento HelpDesk Ultimate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Magento HelpDesk Ultimate work
-
Prepare
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from HelpDesk to Magento HelpDesk Ultimate.
-
Connect HelpDesk
Complete the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.
-
Connect Magento HelpDesk Ultimate
Do the same action to connect our service with the new help desk and thereby make it possible to import the information.
-
Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
-
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to Magento HelpDesk Ultimate all data
Once everything's tested out, find a quiet time with the least load on the support department and begin migrating from HelpDesk to Magento HelpDesk Ultimate.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Magento HelpDesk Ultimate import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Help Desk Migration: Perks and Challenges of Manual and Automated Ways
Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…
Help Desk System Reviews
Rock Your Customer Service with Zendesk as Desk Alternative
O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…
Help Desk System Reviews
A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021
The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…