HelpDesk to Live Agent
Smooth, no special knowledge or programming required. A complete HelpDesk to Live Agent data migration instrument.
Your best tool for HelpDesk to Live Agent data migrationNo need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resourcesSkip complex data audit and script development processes. Just decide on what data you need to move and set off with the transition right away.
Effortless migrationNo special knowledge or skill required. Just pick what data will go to the new platform and enjoy the magic happening.
Record completionMigrate your help desk data in full to make certain that no ticket has lost essential customer service details.
Simple and easy process
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, tick what you need to migrate and let the tool deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
Information is key which is why we designed a system that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In only a few clicks it will be possible to select what goes where, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from HelpDesk to Live Agent
Strong security of your dataThe migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department.
Exceptional data mappingOur service allows mapping standard and custom fields, thus helping you to be sure that the records end up in the right destinations in Live Agent.
Maintained association between object and peopleWhen migrating your data from HelpDesk to Live Agent we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from HelpDesk to Live Agent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Live Agent work
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.