HelpDesk to Kustomer
migration service
Smooth , no special skill set or coding required. A complete HelpDesk to Kustomer data migration instrument.
HelpDesk to Kustomer
Your best tool for HelpDesk to Kustomer data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and script development processes. Simply decide on the records you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the target platform and see the magic happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket is missing essential customer support details.Automated migration
Worried that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.
Connect the platforms, select data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their initial connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is paramount
You data is everything which is why we designed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You’re in charge
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Outside of providing great customer support services, we always aim to develop our customer service.
As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to Kustomer
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Kustomer.Next
Sustained association between object and people
When migrating your data from HelpDesk to Kustomer we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Kustomer work
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Prepare
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from HelpDesk to Kustomer.
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Connect HelpDesk
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect Kustomer
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer everything
When everything's tested, choose a quiet time with the least load on the support staff and start migrating from HelpDesk to Kustomer.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Kustomer import
Our staff would be more than happy to perform a customized migration in case you have specific demands.
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