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HelpDesk to KronoDesk
migration service

Effortless , no special skill set or coding required. A complete HelpDesk to KronoDesk data migration instrument.

More details

Your best tool for HelpDesk to KronoDesk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose the records you need to transfer and start the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the new system and see the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll need special skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You can be sure that with HDM no data breaches will take place.

You control the process

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to KronoDesk

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in KronoDesk.

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Retained association between object and people

When migrating your data from HelpDesk to KronoDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to KronoDesk work

  • Prepare

    Sign up and go to our migration service.

  • Select and connect your HelpDesk support desk with HDM.

  • Grant access to your KronoDesk account.

  • Outline your requirements

    Let us know what components of your migration you want to fine-tune

  • Have your preferences estimated

    We'll research your application and get back to you with a total price and a scope of tasks.

  • Migrate from HelpDesk to KronoDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your KronoDesk import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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