HelpDesk to KronoDesk
migration service
Effortless , no special skill set or coding required. A complete HelpDesk to KronoDesk data migration instrument.
HelpDesk to KronoDesk
Your best tool for HelpDesk to KronoDesk data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Just choose the records you need to transfer and start the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the new system and see the wonders happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, pick data, click ok, and the migration is ready!
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.
You can be sure that with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to KronoDesk
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in KronoDesk.Next
Retained association between object and people
When migrating your data from HelpDesk to KronoDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to KronoDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to KronoDesk work
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Prepare
Sign up and go to our migration service.
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Link HelpDesk
Select and connect your HelpDesk support desk with HDM.
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Link KronoDesk
Grant access to your KronoDesk account.
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Outline your requirements
Let us know what components of your migration you want to fine-tune
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Have your preferences estimated
We'll research your application and get back to you with a total price and a scope of tasks.
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Migrate from HelpDesk to KronoDesk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your KronoDesk import
Our staff would be more than happy to perform a personalized migration in case you have specific needs.
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