HelpDesk to Kayako Classic
migration service
Extremely easy , no special skill set or coding required. A complete HelpDesk to Kayako Classic data migration instrument.
HelpDesk to Kayako Classic
The best HelpDesk to Kayako Classic tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition right away.Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and observe the miracle happening.Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer support information.Automated tool
Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Data maintenance
Your information migrates unite , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our employees can access to your passwords or other information.
You can rest assured that with HDM no hacker attacks will take place.
Data mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to pick the data arrangement, when it starts, and in what order.
Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to deliver the most effective migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from HelpDesk to Kayako Classic
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Kayako Classic.Next
Maintained relation between object and people
When migrating your records from HelpDesk to Kayako Classic we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to Kayako Classic
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from HelpDesk to Kayako Classic work
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Get ready
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from HelpDesk to Kayako Classic.
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Link HelpDesk
Fill in the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Link Kayako Classic
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Kayako Classic all data
Once everything's tested, find a quiet time with the least load on the support staff and begin migrating from HelpDesk to Kayako Classic.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Kayako Classic import
Our team would be more than happy to perform a personalized migration if you have special requirements.
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