HelpDesk to Jira Ops
migration service
Smooth , no special skill set or programming required. A complete HelpDesk to Jira Ops data migration instrument.
HelpDesk to Jira Ops
Your best tool for HelpDesk to Jira Ops data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the wonders happening.Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer service details.Automated migration
Worried that you’ll have to use special skills to move your info? Worry not as we made sure that our tool user friendly as possible.
Connect the platforms, pick data, click ok, and you’re done!
Data maintenance
Your customer info comes complete and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or records.
You can be certain with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to offer the best possible migration tool. However, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from HelpDesk to Jira Ops
Strong privacy of your records
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Jira Ops.Next
Retained connectivity between object and people
When migrating your data from HelpDesk to Jira Ops we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Jira Ops
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Jira Ops work
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Prepare
Sign-up and go to our migration software.
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Link HelpDesk
Pick and connect your HelpDesk support desk with HDM.
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Connect Jira Ops
Grant access to your Jira Ops account.
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Clarify your requirements
Let us know what aspects of your migration you want to tweak
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Have your requirements estimated
We'll investigate your case and get back to you with a total price and a scope of tasks.
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Migrate from HelpDesk to Jira Ops everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your Jira Ops import
Our staff would be more than happy to perform a customized migration in case you have specific requirements.
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