HelpDesk to Issuetrak
migration service
Effortless , no special expertise or coding required. A complete HelpDesk to Issuetrak data migration instrument.
HelpDesk to Issuetrak
Your best tool for HelpDesk to Issuetrak data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just decide on the records you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and see the wonders happening.Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer service information.Simple and easy process
You don’t have to bother about scripting or constantly control each record moved.
Just link your source and target, pick what you need to take to a new database and allow the system do the rest for you.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind impenetrable walls. Not even all our team members have access to your passwords or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Choose information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Simple & effective
In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and how.
Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from HelpDesk to Issuetrak
Strong privacy of your records
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Issuetrak.Next
Retained relation between object and people
When migrating your data from HelpDesk to Issuetrak we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from HelpDesk to Issuetrak
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to Issuetrak work
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Prepare
Sign-up and go to our migration service.
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Link HelpDesk
Select and connect your HelpDesk service desk with HDM.
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Link Issuetrak
Grant the right to access your Issuetrak account.
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Detail your needs
Let us know exactly what parts of your migration you want to modify
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Get your needs estimated
We will analyze your case and get back to you with a total price and a scope of tasks.
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Migrate from HelpDesk to Issuetrak everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Issuetrak import
Our staff would be more than happy to run a customized migration in case you have particular demands.
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