96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

HelpDesk to Inmoment Customer Experience (CX)
migration service

Smooth , no special knowledge or coding required. A complete HelpDesk to Inmoment Customer Experience (CX) data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from HelpDesk to Inmoment Customer Experience (CX)

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Inmoment Customer Experience (CX).

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Sustained connectivity between object and people

When migrating your data from HelpDesk to Inmoment Customer Experience (CX) we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from HelpDesk to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from HelpDesk to Inmoment Customer Experience (CX) work

  • Prepare

    Sign up and go to our migration tool.

  • Connect HelpDesk

    Select and link your HelpDesk service desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Grant the right to access your Inmoment Customer Experience (CX) account.

  • Express your needs

    Let us understand precisely what elements of your migration you need to tweak

  • Get your needs estimated

    We'll analyze your case and send you with a price and a scope of work.

  • Migrate from HelpDesk to Inmoment Customer Experience (CX) all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Inmoment Customer Experience (CX) import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation
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