HelpDesk to Helppier
migration service

Smooth , no special know how or coding required. A complete HelpDesk to Helppier data migration instrument.

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Your best tool for HelpDesk to Helppier data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just choose the records you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the new system and see the wonders happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool accessible as possible.

Attach the platforms, pick records, click ok, and you’re done!

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to choose the data arrangement, when it goes, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from HelpDesk to Helppier

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Helppier.

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Sustained connectivity between object and people

When migrating your data from HelpDesk to Helppier we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from HelpDesk to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from HelpDesk to Helppier work

  • Prepare

    Register and go to our migration tool.

  • Select and link your HelpDesk service desk with HDM.

  • Grant the right to access your Helppier account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you need to adjust

  • Have your requirements estimated

    We shall research your case and get back to you with a cost and a scope of tasks.

  • Migrate from HelpDesk to Helppier everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Helppier import

Our staff would be more than happy to perform a personalized migration in case you have special needs.
Get a price estimation

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