HelpDesk to HelpMaster
migration service
Effortless , no special knowledge or coding required. A complete HelpDesk to HelpMaster data migration instrument.
HelpDesk to HelpMaster
Your best tool for HelpDesk to HelpMaster data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and enjoy the wonders happening.Record completion
Migrate your help desk info in full to make certain that no ticket has lost vital customer support information.Automated migration
Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Connect the platforms, choose data, click ok, and the migration is ready!
Data dependency
Your information migrates unite , you can take our word.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our team members can access to your passwords or other information.
You can rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it starts, and in what order.
Our software considered user experience as a priority and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we work to propose the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from HelpDesk to HelpMaster
Strong security of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in HelpMaster.Next
Maintained association between object and people
When migrating your data from HelpDesk to HelpMaster we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from HelpDesk to HelpMaster
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from HelpDesk to HelpMaster work
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Prepare
Sign-up and go to our migration tool.
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Connect HelpDesk
Choose and link your HelpDesk service desk with HDM.
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Link HelpMaster
Give access to your HelpMaster account.
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Detail your requirements
Let us know exactly what aspects of your migration you wish to modify
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Have your needs estimated
We'll research your application and send you with a total price and a scope of tasks.
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Migrate from HelpDesk to HelpMaster everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your HelpMaster import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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